Coupons not printing? Need to change your preferences? No problem! We've put together quick, easy-to-understand answers to your most common questions:
- How do I subscribe to or unsubscribe from emails and newsletters?
- How do I update my profile?
- Why won't my coupons print?
- Why couldn't I install the Coupon Printer?
- How can I uninstall the Coupon Printer?
How does the Coupons.com Savings Card feature work?
- How does the Coupons.com Savings Card feature work?
- How do I add a Savings Card to my account?
- How do I add coupons to my Savings Card?
- After I add a coupon to my Savings Card, how long do I need to wait before I can redeem it at the store?
- How can I tell if a particular coupon has been added to my Savings Card?
- I just added a coupon to my Savings Card by mistake. How do I remove it?
- I just added a coupon to my Savings Card by mistake. I would rather print it. Will that be possible?
- Sometimes, I can't add a coupon to my Savings Card. Why?
- I already have a Savings Card attached to my account but when I try to add a coupon,
I am asked to add another Savings Card. Why? - How do I remove a Savings Card from my account?
- I removed a Savings Card from my account by mistake. Have I lost all of my coupons?
- I have several Savings Cards attached to my account. When I add a coupon, which Savings Card is the coupon added to?
- I have a Savings Card but I don't know my Savings Card number. Where can I find it?
- When I try to add my Savings Card,
I get an error message saying that my card number is not valid. Why? - My spouse and I share one Savings Card and we both are members of Coupons.com.
Can we add the same Savings Card to our respective accounts? - Why does the Savings Card tab not show for me?
- I added a coupon but forgot to redeem it before its expiration date. Can I use it now?
How do I subscribe to or unsubscribe from emails and newsletters?
Managing your subscriptions to our money-saving newsletters and emails is easy.
You can unsubscribe from our emails and newsletters at any time using any of the following methods:
1. Click here to unsubscribe.
2. Click on the unsubscribe link located in the email newsletter you received.
3. Or, change your subscription settings by unchecking the boxes at the bottom of your profile page.
To edit your profile settings from the home page click on the "Member's Center" tab at the top and login. At the bottom of the "Edit Your Profile" page are check boxes for email updates. Check or uncheck them, hit submit and you're done!
How do I update my profile?
Did you move? Get a new email address? You can update your personal information, change your password and modify your preferences all in one place!
From the coupon offers page click on the link to "Members Center".
This page contains your email address, password, name and mailing address. From here you can also manage your newsletter subscriptions and update information about the people living in your household. Don't forget your pets - we've got savings for them too!
Why won't my coupons print?
If you're experiencing problems printing coupons there may be a few reasons:
1. You don't have a default printer or your printer isn't ready
You must have a default printer selected for your computer, and it must be a real, paper-based printer, not a virtual fax machine or file printer or PDF creator. Follow the instructions that came with your computer for setting up your printer. Also, make sure your printer is turned on, loaded with paper, has enough toner or ink, etc. If your printer is a multi-function device (print, fax, copy, scan) please make sure the default printer is the print function, not the fax function.
2. Your operating system or browser is incompatible
Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 1+, Netscape 8+, and most MSN and AOL browsers.
If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupon using Internet Explorer 6+.
Coupon printing is currently supported on Macintosh OSX 10.3 or higher when used with Safari 2+ and FireFox 2+.
Coupon printing is not supported on Linux or WebTV.
3. You did not install the Coupon Printer
In order to print Digital FSI coupons you need to download and install the Coupon Printer. It's free, safe and easy to use. It does not install any form of spyware or adware or collect any personal information about you. Once it has been downloaded and installed, a process that only takes a few seconds, you will be able to print coupons from our site and from emails you might receive. Did you try to install but it didn't work? There are a few reasons this might happen.
Why couldn't I install the Coupon Printer?
If you are experiencing problems installing the Coupon Printer there may be a few reasons:
1. You may not have permission to download programs on your computer or you are using software that blocks the installation
If you are trying to print coupons at work or from a computer at a library, Internet cafe or university, you may not have permission to download and install programs onto the computer you are using. This may be true even if you've downloaded and installed other files. Contact your network administrator for more information. If you have a home computer, you may find it easier to access our coupons there.
You might also be running software that prevents installation on your computer. Please make sure to turn off any anti-virus software or any anti-spyware or adware software. While we have attempted to work with most of the major publishers of such software to ensure that our Coupon Printer is not blocked, there may be programs that block the installation, or put up a warning that you are about to install a program. You should choose to allow the installation.
2. The security settings in your browser are set too high
If you receive warnings or errors that an attempt to install and ActiveX control (Internet Explorer) or a plugin was blocked, or are asked for permission to install a program, you may need to change your browser's security settings to allow installation of these types of controls. Also, make sure to click the appropriate buttons in any dialog boxes that appear to allow the installation. Modern browsers make you jump through a few hoops to install plugins, but it's worth it!
3. Your operating system or browser is incompatible
Coupon printing is currently supported on Windows Operating Systems Vista, XP, and 2000 when used with Internet Explorer 6+, FireFox 1+, Netscape 8+, and most MSN and AOL browsers.
If you are unable to print when using an MSN, AOL, or Compuserve browser, please try printing your coupon using Internet Explorer 6+.
Coupon printing is currently supported on Macintosh OSX 10.3 or higher when used with Safari 2+ and FireFox 2+.
Coupon printing is not supported on Linux or WebTV.
How can I uninstall the Coupon Printer?
Uninstall the software using the Add/Remove Programs control panel in Windows. For detailed instructions and other platforms, please click here.
How does the Coupons.com Savings Card feature work?
Get great savings by loading coupons to your Savings Card in three easy steps!
1. Register at Coupons.com and add your Savings Card to your account.
2. Visit our gallery of Savings Card Coupons. Click on the coupons that you would like to add to your Savings Card.
3. Print your coupon list so you know which products to buy at the store.
When you enter your Savings Card number at checkout, the savings will be applied automatically to the applicable products that you purchase.
How do I add a Savings Card to my account?
Once you've obtained a Savings Card from the store, visit the Savings Card coupon gallery on Coupons.com. Then, click "Add to Card" on any coupon that you would like to add. You will then be prompted to register and add a Savings Card to your account.
How do I add coupons to my Savings Card?
Visit the Savings Card coupons gallery on Coupons.com. If you are a first time user, you will need to register and add a Savings Card. Existing members will need to log in. Once you are logged in, simply click the "Add to Card" button on any coupon to add it to your Savings Card.
After I add a coupon to my Savings Card, how long do I need to wait before I can redeem it at the store?
Coupons are activated quickly and are usually ready for use within a half hour of adding them to your Savings Card.
How can I tell if a particular coupon has been added to my Savings Card?
You can view a list of all of the coupons that are on your Savings Card by clicking on the "What's On My Card" button that appears at the top of each Savings Card coupon page.
I just added a coupon to my Savings Card by mistake. How do I remove it?
Once you add a coupon to your Savings Card, it will stay on your Savings Card until you redeem it at the store or it expires.
I just added a coupon to my Savings Card by mistake. I would rather print it. Will that be possible?
Unfortunately, no. Once you add a coupon to your Savings Card, it will stay on your Savings Card until you redeem it at the store or it expires.
Sometimes, I can't add a coupon to my Savings Card. Why?
This may be because you've either reached your Savings Card's capacity or you've already added/printed a particular coupon.
Each Savings Card has a maximum coupon capacity. Once this limit is reached, additional coupons cannot be added to the Savings Card until the coupons already added to it have expired or have been redeemed.
If a coupon says "Added," it means that you have already added it to your Savings Card. Some coupons appear in both the Coupons and Savings Card coupon galleries. If a coupon says "Printed," it means that you have already printed that coupon and you won't be able to add it to your Savings Card.
You can view a list of all the coupons that are currently on your Savings Card by clicking on the "What's On My Card" button that appears at the top of each Savings Card coupons page.
I already have a Savings Card attached to my account but when I try to add a coupon, I am asked to add another Savings Card. Why?
Some coupons can only be used at a particular store. If you try to add a coupon that cannot be redeemed using the Savings Card(s) already added to your account, you will be asked to add a card for the store(s) where it can be redeemed.
How do I remove a Savings Card from my account?
Log on to your Coupons.com account and click the "Member Center" tab. There, you will find the option to remove any of the Savings Cards attached to your account.
I removed a Savings Card from my account by mistake. Have I lost all of my coupons?
No, simply re-add the Savings Card to your account and you will see all the active coupons that you had added.
I have several Savings Cards attached to my account. When I add a coupon, which Savings Card is the coupon added to?
When you click the "Add to Card" button on a coupon, it will load to all applicable Savings Cards in your account.
I have a Savings Card but I don't know my Savings Card number. Where can I find it?
Contact the store's corporate customer service department. For Safeway, contact customer support on the web, or call 877-723-3929 Mon.-Fri. 9am-9pm Eastern Time, 8am-9pm Central, Mountain, and Pacific Time.
When I try to add my Savings Card, I get an error message saying that my card number is not valid. Why?
Most likely, you entered the wrong Savings Card number. Please try again.
My spouse and I share one Savings Card and we both are members of Coupons.com. Can we add the same Savings Card to our respective accounts?
Yes, you can. When either of you adds a coupon, it will be added to the same Savings Card. Please note that the coupon may be redeemed only once.
Why does the Savings Card tab not show for me?
You probably live in an area where we are not able to provide this feature yet. But, be sure to check back soon!
I added a coupon but forgot to redeem it before its expiration date. Can I use it now?
Unfortunately, no. Expired coupons will automatically be removed from your Savings Card and may not be used. But, be sure to check back often for new coupons!
Have a question that wasn't answered above? Please send us an email at cardsupport@couponsinc.com
